Theresa is an experienced Property Management Assistant with nearly three years in the field. Specialising in efficiently processing tenant applications, collecting and reviewing necessary documentation, and ensuring smooth communication between tenants and property managers, Theresa plays a key role in maintaining seamless transactions within property management.

In addition to handling tenant applications, Theresa is responsible for managing new tenants, charging fees, drafting leases, and issuing breach notices. She also oversees updates to bonds, requests water meter readings for vacating tenants, prepares and sends rental references, and processes invoices for water, maintenance, strata, and council rates. Theresa assists in the preparation of Management Agreements and Comparative Market Analysis (CMA) reports for property owners, showcasing her broad knowledge of the industry.

With a strong background in communication and interpersonal relations, Theresa excels in providing outstanding support to both property managers and tenants, demonstrating exceptional attention to detail in every task. Her enthusiasm and ability to connect with diverse individuals make her an invaluable asset to any property management team.

Outside of work, Theresa is passionate about travel, setting a goal to explore one international country and one local city each year. She enjoys learning about new cultures, trying different cuisines, and immersing herself in local traditions. This love for travel not only enriches her personal experiences but also enhances her adaptability and ability to engage with diverse people.