If you are a landlord looking for a property management Brisbane-wide service like no other, turn to Rent Star. Our property managers Brisbane wide take pride in constantly challenging industry standards to provide a higher level of service for our clients.

We are an all-star property management solution with an extensive range of services backed by regular and effective communication to give you the property portfolio management and support you deserve. We have the tools and expert assistance you need to get the best bang for your buck out of your property. See the extensive range of services available when you choose Rent Start for Property Management Brisbane and discover the Rent Star difference today.

We make sure we constantly monitor your investment property during the entire tenancy and keep you informed every step of the way.

Detailed Condition Report

Prior to the commencement of each tenancy, a detailed and descriptive condition report is recorded as a safeguard against any damage that may be caused. Photographs are integrated into this report, providing an extra level of information and description should any disputes or queries arise during or at the competition of the tenancy.

Routine Inspections

Initial routine inspections are conducted after 3 months of the initial lease commencement, then regularly thereafter. We use proven, reliable technology to report our findings.

Effective Communication

We believe clear and regular communication with both property owners and tenants is extremely important right throughout the tenancy. Effective communication commences immediately following the signing of the lease agreement. Your allocated Property Management team will be in contact to confirm the execution of the lease. Co-ordination of all members of our friendly Property Management team make this a smooth transition by conveying any maintenance or other issues from the initial stages, right throughout the tenancy. We are always happy to answer all questions and enquiries that may arise from different scenarios.

We take a proactive approach, which helps deliver position investment outcomes for our valued clients.

Maintenance and Repairs

No repairs are carried out without your approval. It is our policy that owners authorise work before it is carried out. We have a network of trusted tradespeople who look after all properties managed by us. Any requests for maintenance are documented and progress of repairs is closely monitored. Experience tells us that well maintained properties ensure that vacancies are kept to a minimum and income to its maximum. We are also happy to engage tradespeople of your choice. Please ensure you advise us of any preferences you may have.

Please note: The Residential Tenancies Act stipulates and allows certain urgent repairs to be completed without authorisation. We will always endeavour to contact you in the first instance.

Rent Reviews and Lease Renewals

Rents are reviewed annually, based on current market tenants. We are proactive in managing and advising on the advantages of increasing the rent and/or renewing an existing lease. Wherever relevant, your Property Management team will discuss the benefits of all options; continuing a good tenancy, signing a lease renewal, and/or increasing rent to market levels.

Rental Arrears

Any rental arrears are monitored on a daily basis. At Rent Star we pride ourselves on consistently achieving a low arrears rate. We have a zero tolerance rent arrears policy and immediate action plan in-line with legislative requirements on rental arrears to minimise potential loss of rent.

Our property management team enjoys what they do and take pride in their job. This work is recognised and rewarded which means a happier, stable team dedicated to supporting you.


Tenants are required to pay rent by DEFT facilities via their savings or credit card. This creates easy payment options for tenants, a record of their payment, and most importantly rent is paid on time.

Rental Payments

Following collection of your rent, monies will be paid into your nominated bank account with a detailed financial statement forwarded to you. Rental statements are prepared on a regular basis, specifying income and expenditure.

Financial Statements

Annual Financial Statements are provided, detailing annual income and expenditure summarised for your tax return.

Payments of Outgoings

Any outgoings that may be associated with your property can be paid for by Rent Star on your behalf, being deducted from your regular rental payment. This includes Water and Council rate instalments, Body Corporate contributions, Landlord Insurance payments, maintenance invoices, etc.

Our ongoing management fee includes all services provided by Rent Star Property Management including but not limited to:

  • Early advertising of property for lease to ensure minimal downtime.
  • Proactive marketing of property including free professional photography.
  • Selection of tenant with thorough checks including tenancy databases.
  • Detailed entry condition report including comprehensive photos.
  • Preparation and execution of leases.
  • Daily arrears management.
  • Collection of rent via Macquarie Bank deft payment systems.
  • 4 Detailed routine inspection per 12 months including photography.
  • Organising and overseeing required maintenance.
  • Both monthly and fortnightly owner payment options.
  • Detailed rental statement emailed monthly with any applicable invoices.
  • Payment of maintenance invoices, rates, insurance, water accounts (if requested).
  • Organising smoke alarm checks as per legislation.
  • Tenant vacating process and bond claims.
  • Change of tenancy and lease breaks.
  • Insurance claims (if applicable).
1. Inspections

We allow potential tenants to book from a variety of times, meaning your property gets seen more often!

Prospective tenants click onto a ‘Book an Inspection’ button to find all the available times and dates up to 14 days in advance that best suit them. When an inspection is booked, the tenant receives an instant confirmation along with reminders leading up to the inspection.

This means your property can be booked 24/7 with our booking system – 38% of tenants book inspections after normal business hours.

2 - Premiere Listing

Be at the top of the search on realestate.com.au!

Your property’s position in the search results can make a huge difference. In fact, 47% of people searching in rent don’t look beyond the first page. The premiere way to showcase your investment property, with the largest listing at the top of the realestate.com.au search results, above all other listings helps impact a wider pool of prospective tenants. Enabling us to maximise both tenancy applications and potential rental income for your property.

Largest listing available in your suburb on Australia’s number 1 real estate website, with your property rotating to the top of the search results every 15 days automatically.