Hello Chase & Katie

Thank you for the opportunity to present our proposal and credentials for the marketing and management of 16 Lanena Street, Jindalee QLD 4076.

Our proposal outlines the following for your consideration: current market appraisal for your property, appropriate method of promotion and suggested marketing strategy, plus recommended management strategy and fee proposal.

Rent Star Property Management is in a very strong position to assist you through our broad service platform, which includes specialist residential management capabilities and our proven track record in residential houses, apartments and student/share accommodation. Our expertise in marketing executive rental properties, our extensive database, solid networking throughout various relocation agencies, all combine to give you the best opportunity to lease properties in the shortest timeframe and to the best possible tenants. We look forward to the opportunity of working closely with you in offering this property for lease.

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Professional Photography

Our professional photographer undertakes processing techniques at an advanced level on each and every image they deliver, resulting in a photography product that is second to none.

Premiere Positioning

Be seen at the top of the search results on Australia’s leading real estate website on realestate.com.au. Your property’s position in the search results can make a huge difference.

Eye-Catching Signboard

Our eye-catching rental ‘Pick me’ signboards capture the attention of passing traffic and local neighbourhood residents alike.

Dedicated Leasing Agent

Our dedicated Leasing team will ensure your property receives maximum exposure in order to be leased quickly while conducting comprehensive application screening.

Say Hello to Prue

Prue’s sole focus is leasing available properties to the best quality tenants possible and for the highest price. By utilising effective marketing techniques and an enthusiastic approach to leasing properties, Prue is dedicated and passionate about leasing properties with the lowest days on market possible to the most suitable tenants. Her detailed knowledge of the rental market is aided by her consistent involvement in leasing properties. Constantly researching the current market conditions to ensure that properties are marketed at the right price and to the correct market target. Her core values and beliefs are having effective communication to both the property owner and the tenants that is true and transparent.

Say Hello to Chase

Having discovered a gap in the market and the potential for pure property management, Chase created Rent Star, an agency where the landlord is number one. Chase has been working in the Brisbane real estate industry for the past 10 years, and for the better part of this time, specifically in the prestigious Inner CBD. His detailed knowledge of residential buildings and properties, in addition to his focus on reliable and efficient communication with his clients at all times, makes it a pleasure to deal with him towards a successful outcome. Chase’s success and reputation come from hard work, determination and commitment to excellence. His patience, expertise and personal attention has been commended by satisfied current landlords.


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Your property’s position in the search results can make a huge difference. In fact, 47% of people searching in rent don’t look beyond the first page.

The premiere way to showcase your investment property, with the largest listing at the top of the realestate.com.au search results, above all other listings helps impact a wider pool of prospective tenants. Enabling us to maximise both tenancy applications and potential rental income for your property.

  • Largest listing available in your suburb on Australia’s number 1 real estate website.
  • Rotates to the top of the search results every 15 days automatically.

Whilst our competitors set open times that suit them as the agent, we allow potential tenants to select from a variety of dates and times that suit them to inspect your property.

Prospective tenants click onto a ‘Book an Inspection’ button to find all the available times and dates up to 14 days in advance that best suit them. When an inspection is booked, the tenant receives an instant confirmation along with reminders leading up to the inspection.

This means your property can be booked 24/7 with our booking system – 38% of tenants book inspections after normal business hours.

We invest heavily in technology…

Rent Star sees the importance of investing in the best available software’s and programs for real estate agencies to ensure the highest efficiency. This assists us in providing you with the most accurate information and excellent service.

Inspect Real Estate

InspectRealEstate is an online booking system that allows your prospective tenants to automatically book inspections online. Allows your team at Rent Star to focus on the management of your property - instead of answering thousands of phone enquiries. Allows your prospective tenants to book inspection times that suit them - 24/7 from any device.

FLK it over

We are proud to be the first in Queensland to join FLKitover so our tenants can now conveniently review and sign their lease agreements via their smart phones. No more having to print and scan numerous pages back.

Inspection Express

Inspection Express provides a mobile app our property management team use to prepare detailed routine inspection reports for your property. It syncs with our software back at the office so your detailed report (with photos) can be prepared and sent to you quickly following your latest routine inspection.

Property Me

Property Me Owner’s Portal ensures complete transparency and 24 hour access to all your property information. The current financial status of all your properties and a financial activity graph, all historical statements and copies of attached bills alongside photos and details for the property and tenancy, along with activity summaries for jobs and inspections.

Ongoing management isn’t just about collecting rent. We make sure we constantly monitor your investment property during the entire tenancy and keep you informed every step of the way.

Detailed Condition Report

Prior to the commencement of each tenancy, a detailed and descriptive condition report is recorded as a safeguard against any damage that may be caused. Photographs are integrated into this report, providing an extra level of information and description should any disputes or queries arise during or at the competition of the tenancy.

Routine Inspections

Initial routine inspections are conducted after 3 months of the initial lease commencement, then regularly thereafter. We use proven, reliable technology to report our findings.

Effective Communication

We believe clear and regular communication with both property owners and tenants is extremely important right throughout the tenancy. Effective communication commences immediately following the signing of the lease agreement. Your allocated Property Management team will be in contact to confirm the execution of the lease. Co-ordination of all members of our friendly Property Management team make this a smooth transition by conveying any maintenance or other issues from the initial stages, right throughout the tenancy. We are always happy to answer all questions and enquiries that may arise from different scenarios.

We take a proactive approach, which helps deliver position investment outcomes for our valued clients.

Maintenance and Repairs

No repairs are carried out without your approval. It is our policy that owners authorise work before it is carried out. We have a network of trusted tradespeople who look after all properties managed by us. Any requests for maintenance are documented and progress of repairs is closely monitored. Experience tells us that well maintained properties ensure that vacancies are kept to a minimum and income to its maximum. We are also happy to engage tradespeople of your choice. Please ensure you advise us of any preferences you may have.

Please note: The Residential Tenancies Act stipulates and allows certain urgent repairs to be completed without authorisation. We will always endeavour to contact you in the first instance.

Rent Reviews and Lease Renewals

Rents are reviewed annually, based on current market tenants. We are proactive in managing and advising on the advantages of increasing the rent and/or renewing an existing lease. Wherever relevant, your Property Management team will discuss the benefits of all options; continuing a good tenancy, signing a lease renewal, and/or increasing rent to market levels.

Rental Arrears

Any rental arrears are monitored on a daily basis. At Rent Star we pride ourselves on consistently achieving a low arrears rate. We have a zero tolerance rent arrears policy and immediate action plan in-line with legislative requirements on rental arrears to minimise potential loss of rent.

Our property management team enjoys what they do and take pride in their job. This work is recognised and rewarded which means a happier, stable team dedicated to supporting you.


Tenants are required to pay rent by DEFT facilities via their savings or credit card. This creates easy payment options for tenants, a record of their payment, and most importantly rent is paid on time.

Rental Payments

Following collection of your rent, monies will be paid into your nominated bank account with a detailed financial statement forwarded to you. Rental statements are prepared on a regular basis, specifying income and expenditure.

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